What is responsible gambling and why does it matter?
Online betting and gaming can be a great source of entertainment. Placing bets on cricket matches, enjoying casino games, or getting into Sports Betting — it's all healthy fun when kept within reasonable limits. But when those limits are crossed, the enjoyment can quickly become a problem.
At ck31, we don't treat responsible gaming as just a compliance matter — it's a human responsibility. The mental wellbeing, family relationships, and financial stability of every one of our members are of the utmost importance to us.
Responsible gaming means you control the game — not the other way around. Set a budget before each session, decide on a time limit, and know when to stop rather than chasing losses. ck31 is here to support you every step of the way.
Many players in Bangladesh start betting online for the first time with no prior experience. That is why ck31 is committed to keeping all members — new and returning — informed about responsible gaming, equipped with the right tools, and supported immediately when they need help.
Set your own daily, weekly, or monthly deposit cap in BDT. Once a limit is in place, it can be adjusted easily from your account settings. This keeps your budget on track and reduces the risk of overspending.
It's easy to lose track of time during a long session. ck31's session timer keeps you aware of how long you've been playing, and you can also enable automatic breaks after a set period.
If you feel you need a break, ck31's Self-Exclusion feature lets you temporarily close your account for a set period. The process is entirely voluntary and completely confidential.
If you need a break from promotional messages or bonus offers, you can opt out of marketing communications. This makes it easier to stay away from unwanted temptations.
From your ck31 account dashboard, you can view your play history, win/loss ratio, and total spending at any time. Transparency builds self-awareness.
You don't have to face a difficult moment alone. ck31's trained support team is available in Bangla, seven days a week, around the clock. Reach us via Live Chat or email.
Ck31 believes every player is capable of making their own decisions — and the right tools make those decisions easier. Below are our key responsible gaming features, all of which can be activated at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately; increases are subject to a 72-hour cooling period.
Set a maximum limit on how much you can wager in a single bet. This is one of the most effective ways to protect yourself from significant losses.
Your session will automatically end once you reach a set loss amount, removing the risk of further impulsive losses.
Take a temporary break for any period from 1 day up to 6 weeks. During this time, logging in or making deposits will not be possible.
If you want to close your account for an extended period or permanently, choose this option. Our support team will guide you through the process.
Automatic pop-ups at regular intervals will remind you how long you've been playing and how much BDT you've spent.
Most people do not realize when harmless entertainment starts becoming a problem. If you or someone you know shows any of the signs below, do not wait — get help now.
- Spending beyond your budget and chasing losses to try to win it back
- Hiding your betting habits from family or friends
- Feeling restless, irritable, or anxious when you are unable to play
- Betting with borrowed money or household funds
- Tried to stop gambling but could not
- Neglecting work, studies, or family responsibilities
- Chasing losses with bigger bets out of frustration or anger
If you answer "Yes" to any of the questions below about the past 12 months, you may be at risk. Answer honestly.
What to Do
- Set a budget before you play and stick to it — that's the first rule of responsible gambling.
- Treat gaming as entertainment, not as a source of income.
- Take regular breaks — go for a walk or switch to something else entirely.
- Check your state of mind before you play — avoid gaming when you're angry or anxious.
- Set a target for your winnings — and when you hit it, walk away.
- Spend time with family and friends, and enjoy life beyond the game.
What Not to Do
- Don't jump straight back into betting after a loss — chasing losses is one of the most harmful habits you can develop.
- Never bet while under the influence of alcohol or medication.
- Never bet with credit card funds or borrowed money.
- Don't cut into your sleep or work hours to play.
- Don't hide your gaming habits from the people close to you.
- Don't place larger bets just to chase a bonus or take advantage of an offer.