Get a quick overview of the key points before reading the full terms.
1 General Terms & Conditions
By accessing the ck31 platform, you are deemed to have accepted these Terms & Conditions. These terms apply to the ck31.bet website and all associated services. Please read the full Terms & Conditions before registering.
Ck31 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website along with the updated date. Continued use of the platform after changes have been made constitutes acceptance of the revised terms.
Scope of Application
These terms apply to all ck31 products and services — Sports Betting, casino games, Live Casino, Virtual Sports, and all other entertainment offerings. Additional terms may apply to specific promotions or games and will be noted on the relevant page.
2 Account Registration & Eligibility
To open an account on ck31, you must meet the following requirements:
- You must be at least 18 years old. Registration by minors is strictly prohibited.
- Each person may only hold one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
- All information provided during registration must be truthful and accurate.
- You must register an account for yourself only — opening an account on behalf of someone else is not permitted.
- Registration is not permitted if online gaming is prohibited under the laws of your country.
KYC Verification
Ck31 reserves the right to verify your identity at any time. You may be asked to provide a copy of your national ID, passport, or driving license. KYC completion is mandatory before any withdrawal request. Failure to submit the required documents within the specified timeframe may result in temporary account suspension.
Account Security
Keep your account login credentials strictly confidential. Do not allow anyone else to access your account. If you notice any unusual activity, contact ck31 support immediately.
3 Deposit & Payment Policy
The following rules apply when making a deposit on ck31:
Deposit Terms
- The minimum deposit amount is ৳200 (two hundred BDT).
- Only use payment methods registered in your own name.
- Deposits from third-party accounts are strictly prohibited and may result in fund confiscation.
- Gaming with credit cards or borrowed money is irresponsible — please avoid it.
- Please use approved payment methods including bKash, Nagad, and Rocket.
Payment Processing Times
Successful deposits are typically credited to your account within a few seconds to a maximum of 15 minutes. If your deposit has not appeared after 30 minutes, please contact support and retain proof of the transaction.
4 Withdrawal Policy
Please keep the following conditions in mind when withdrawing funds from ck31:
Key Withdrawal Conditions
- The minimum withdrawal amount is ৳500 (five hundred BDT).
- KYC verification must be completed before submitting a withdrawal request.
- Withdrawals must generally be processed through the same method used for the original deposit.
- Bonus funds must meet the applicable wagering requirements before any withdrawal can be made.
- Withdrawals for standard members are processed within 15 minutes to 2 business days.
Reasons for Withdrawal Rejection
Withdrawal requests may be declined or put on hold in certain situations — such as incomplete KYC, unmet bonus requirements, suspicious transactions, or discrepancies in account information. In such cases, our support team will notify you.
5 Bonuses & Promotional Offers
The following terms apply to all ck31 bonuses and promotions. Please read them carefully before claiming any bonus:
General Bonus Terms
- Each bonus offer comes with specific wagering requirements that must be met before the bonus funds can be withdrawn.
- The welcome bonus is available to new members only and applies to the first deposit.
- Multiple bonus offers cannot be used simultaneously unless explicitly permitted.
- Bonus abuse — including claiming bonuses via multiple accounts or bonus arbitrage — is strictly prohibited.
- Ck31 reserves the right to modify, limit, or cancel any bonus offer at any time.
Free Spins & Free Bets
Winnings from free spins or free bets are also subject to wagering requirements. Free spins are generally valid for 7 days. Any unused free spins or free bets will expire at the end of this period. For more information, Promotions page.
6 Gaming Rules
The following rules must be followed when playing on ck31:
Sports Betting
- If an event is cancelled after a bet has been accepted, the stake is generally refunded.
- Match fixing and betting using insider information are strictly prohibited.
- Ck31 reserves the right to void any bet placed at incorrect odds resulting from a technical error.
- Ck31 is not liable for any losses resulting from internet disconnection during live betting.
Casino Games
- All games are powered by internationally certified RNG (Random Number Generator) technology.
- If a technical error affects the outcome of a game, the round in question may be voided.
- The RTP (Return to Player) for each game is available in the game lobby.
Live Casino
In Live Casino, you play with a real dealer in real time. If the connection drops for any reason, the result of any completed round is saved on the server and is considered final. Rude or abusive behavior toward the dealer may result in your session being terminated.
7 Prohibited Activities
The following activities are strictly prohibited on ck31. Violations may result in account closure and forfeiture of your balance:
- Multiple Accounts: Creating multiple accounts under the same identity is strictly prohibited.
- Bonus Abuse: Attempting to claim bonuses through false information or manipulation.
- Fraud & Hacking: Exploiting platform vulnerabilities to gain an unfair advantage.
- Bots & Automation: Using automated software or bots to play games.
- Money Laundering: Using the platform for illegal money laundering purposes.
- Third-Party Funds: Using another person's funds in your own account.
- Underage Gaming: Creating or using an account by anyone under the age of 18.
8 Responsible Gaming
At ck31, Responsible Gaming is more than a policy — it's a genuine commitment. We want every member to enjoy gaming in a fun and safe environment.
Available Responsible Gaming Tools
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Session Time Limit: Set daily limits to avoid gaming beyond a certain amount of time.
- Reality Check: View a breakdown of your gaming time and spending at set intervals.
- Cooling-Off Period: Take a temporary break anywhere from 24 hours to 6 weeks.
- Self-Exclusion: Exclude yourself completely for six months or longer.
To learn more about these tools and activate them, visit our Responsible Play Visit the page or contact support.
9 Account Closure & Suspension
Ck31 may suspend or permanently close your account for any of the following reasons:
- Violation of these Terms & Conditions.
- Registering with false information or failing identity verification.
- Suspected financial misconduct or fraudulent behavior is detected.
- Abusive or threatening behavior toward the support team.
- As directed by the relevant regulatory authority.
Self-Initiated Account Closure
You may close your account at any time by contacting support via email or live chat. Please withdraw any remaining balance before closing your account. If you self-exclude, your account cannot be reopened before the designated period ends.
10 Limitation of Liability
Ck31 is committed to providing a seamless and secure service at all times. However, ck31's liability is limited in the following areas:
- Ck31 is not liable for any losses caused by internet disconnection.
- Ck31 is not directly liable for delays or issues caused by third-party payment providers.
- Service may be temporarily interrupted for essential maintenance or upgrades.
- Ck31 is not responsible for any loss resulting from a user's own negligence or sharing of their password.
11 Privacy & Data Protection
Ck31 takes the privacy of your personal information very seriously. We never sell your data to third parties. The full details of how we collect and use your information are outlined in our Privacy Policy on this page.
Your information is used solely for service delivery, identity verification, fraud prevention, and legal compliance. Your data is protected with 256-bit SSL encryption in accordance with international data protection standards.
12 Changes & Updates
Ck31 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice of significant changes will be provided via email or on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.
If you have any questions or need clarification, please contact our Help Center page or email us at support@ck31.bet. Our support team is available 24/7 to assist you.